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Author Topic: Payment error - credit card  (Read 1280 times)

arapapa

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Payment error - credit card
« on: February 01, 2015, 09:37:20 AM »
Hi...

Error Message "For technical reasons, Your payment cannot be processed now. Please, try again later."


Somebody help me.


Virtus

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Re: Payment error - credit card
« Reply #1 on: February 01, 2015, 08:36:00 PM »
Absolutely zero context. How are we supposed to know what you're trying to do, much less help you, when all you do is give a generic error message from every payment system ever?

Go to whatever vendor who you're attempting to purchase from and ask their technical support for assistance, not us. Or actually try it again.

arapapa

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I have received a E-mail from AsFile.com
« Reply #2 on: February 03, 2015, 07:07:38 AM »

A customer support staff member has replied to your support request, #XXXXXX with the following response:


Thank you for contacting AsFile Customer Support Center.
As we understand you want to buy or prolong premium account.

At this moment we have some issue with bank.
So, VISA and MASTERCARD payments are temporary disabled.
You can make a payment using Payeer or sms.

Please e-mail us back for further assistance or clarification. We assure you of our best attention.

Thank you,
AsFile Customer Support Center

We hope this response has sufficiently answered your questions. If not, please do not send another email. Instead, reply to this email or login to your account for a complete archive of all your support requests and responses.

torturelabs

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Re: Payment error - credit card
« Reply #3 on: February 03, 2015, 06:20:21 PM »
I don't think that many users have bought an account at ASfile.
Reason being, we have found other alternatives - to download from.
That's not to say we don't appreciate lobs' uploads.
In short, it's not an issue most of us have encountered.
The response from the rep is pretty straightfoward.
If your money is gone make a note of it (tell them) as proof, since refunds take a day or two to process.
Ask them to e-mail you when the system works again to re-try if you still wish to download from there.


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